25th November 2013
Mundays has launched a mystery shopper programme in a bid to raise the standard of its services. The scheme is part of the firm’s client service assessment programme which also includes one-to-one meetings, telephone interviews and an online survey.
This was first reported in The Lawyer on 22nd November 2013 and is reproduced by kind permission. Click here to link to the article.
Oliver Morgan gives an update on EU citizens in the UK following Brexit negotiations last month
Sophie Banks looks at a recent case where annual leave had not being taken and carried over, but entitled to the accumulative pay on termination
Andrew Knorpel looks at the trouble "alternative facts" can get you in when used in lieu of the truth