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Mundays launches mystery shopper programme

25th November 2013

Mundays has launched a mystery shopper programme in a bid to raise the standard of its services. The scheme is part of the firm’s client service assessment programme which also includes one-to-one meetings, telephone interviews and an online survey.

This was first reported in The Lawyer on 22nd November 2013 and is reproduced by kind permission.  Click here to link to the article.

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