25th November 2013
Mundays has launched a mystery shopper programme in a bid to raise the standard of its services. The scheme is part of the firm’s client service assessment programme which also includes one-to-one meetings, telephone interviews and an online survey.
This was first reported in The Lawyer on 22nd November 2013 and is reproduced by kind permission. Click here to link to the article.
Andrew Knorpel looks at the recent published Government response to the Taylor Review of modern working practices.
The GDPR will be directly applicable in the UK from 25 May 2018. This guidance describes how the GDPR will impact on contracts you are currently negotiating or already have in place and the changes you will need to make.
Sophie Banks looks at the hot topic of an employee’s right to privacy in the workplace