25th November 2013
Mundays has launched a mystery shopper programme in a bid to raise the standard of its services. The scheme is part of the firm’s client service assessment programme which also includes one-to-one meetings, telephone interviews and an online survey.
This was first reported in The Lawyer on 22nd November 2013 and is reproduced by kind permission. Click here to link to the article.
Andrew Knorpel serves a number of recent developments across a variety of areas in employment law and practice
Sophie Banks looks into the further important decision relating to the employment status of “gig economy” workers.
Gemma James looks at premises sharing for suppliers who need to meet the expectation of a swift despatch and delivery by being in multiple locations